Last updated: January 1, 2026
Privacy Policy
Privacy Policy for Fincura Technologies, Inc.
Fincura ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our financial operations software for healthcare practices, including dental and medical practices.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Information You Provide
- Practice Information: Details about your practice, including name, address, and contact information.
- User Information: Names, email addresses, and roles of practice staff using our software.
- Financial Information: Access to bank account details for reconciliation purposes.
1.2 Information We Automatically Collect
- Usage Data: Log files, activity history, and device details to improve the software experience.
- EHR and Payer Portal Data: Information extracted from Electronic Health Records (EHR) systems and insurance payer portals to automate tasks.
1.3 Third-Party Integrations
- Connected Systems: Data retrieved via integrations with EHR systems, bank accounts, and payer portals as authorized by you.
2. How We Use Your Information
We use your information to:
- Automate insurance reimbursement reconciliation and payment posting.
- Streamline accounting and financial operations.
- Provide customer support and troubleshoot issues.
- Enhance and personalize user experience.
- Maintain compliance with legal and regulatory obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist with hosting, data processing, and other essential services.
- Integration Partners: Connected systems (e.g., EHRs, bank accounts) to facilitate automation tasks.
- Legal Authorities: When required by law, such as to comply with legal obligations or respond to valid legal requests.
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption during data transmission and at rest.
- Regular security audits and penetration testing.
- HIPAA compliance ensuring the privacy, security, and integrity of protected health information.
- Role-based access controls to restrict unauthorized access.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the information we hold about you.
- Correct: Update inaccurate or incomplete information.
- Delete: Request the deletion of your data, subject to legal or contractual obligations.
- Revoke Consent: Withdraw your consent for specific data uses, such as integration with third-party services.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill legal obligations. Once no longer needed, data will be securely deleted.
7. Third-Party Links
Our software may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.
8. Children's Privacy
Our services are intended for professional use by healthcare practices and are not directed at individuals under the age of 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Fincura Technologies, Inc.
1601 29th St.
Boulder, CO 80301
Email: contact@fincura.ai
Phone: (720) 599-4037